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     To successfully woo and win groups and catering for your hotel, it is crucial to employ a strategic and comprehensive approach. The approach needs to accommodate the exact requirements of the RFP, it needs to be priced in a way that is competitive but profitable, and it needs to not only ans...

     Creating a captivating and effective hotel website means harmonizing several key goals. You’ll need to ensure your site meets all the necessary business objectives, tells a convincing story, accurately reflects your brand, is designed stunningly and ultimately delights and surprises your v...

      Apple Business Connect is an innovative service provided by Apple that offers a range of benefits and features specifically designed to enhance the experience of hotel guests.Imagine this;you’re looking for an eatery close to where you are. You pull out your iPhone and start looking at Ap...

     As a hotelier, it's crucial to stay up-to-date with the latest changes in online travel agencies (OTAs) like Expedia. One significant update that can impact your hotel's visibility and bookings is Expedia's Search and Sort Factors update. In this eight-step guide, I will explain this update ...

     A hotel distribution strategy is a comprehensive plan that outlines how a hotel will distribute its inventory and market its services to potential guests. This strategy involves a range of activities and channels through which the hotel aims to maximize its visibility, reach its target audie...

To successfully close more business at your hotel, there are several skills that can greatly contribute to your success. These skills encompass various aspects of the sales process, communication, customer service, and relationship building. By mastering these skills, you can enhance your ability to...

     Personalization has become a crucial element in the hospitality industry, especially for hotels. Today, guests expect a tailored and customized experience that caters to their individual preferences and needs. To achieve this, hotels often rely on four key pillars of personalization: data, t...

     Becoming a content marketing pro in the hospitality industry requires a strategic approach and a solid understanding of both content creation and the unique aspects of the hospitality sector. In today’s competitive hospitality market, content marketing is table stakes. To compete effective...

       Operations is the heartbeat of any hotel.It is a place where guest expectations meet reality and lasting impressions are made. Being successful in hotel operations requires a multifaceted approach that encompasses various aspects of management, customer service, and strategic decision-mak...

     Google's I/O is an annual developer conference where Google showcases its latest technologies and updates. For hoteliers, attending or keeping up with the conference can provide valuable insights into the tech landscape and how it can impact their industry. Here are eight key takeaways from ...